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Deployment of vehicles specifically designed for airport transfers for wheelchair users

BridgeMAIT assisted transportation service operates a fleet of vehicles specifically designed for transporting wheelchair users to and from the airport.

Requirements for Airport Transfers for Wheelchair Users

When providing airport transportation for wheelchair users

  • Wheelchair users and their companions can board and disembark safely, securely, and quickly at the airport drop-off area
  • Passengers can travel in comfort without compromising functionality or comfort, even when carrying a lot of luggage
  • The vehicle has minimal side-to-side sway and vibration, allowing passengers with conditions such as spinal cord injuries to travel with minimal stress

In many cases, these requirements must be met simultaneously; in particular, standard vans are originally designed as commercial cargo vehicles, so they may lack ride comfort and interior space when used as-is.

To address these challenges, our company has rationally designed and implemented the following structural mechanisms in compliance with the Road Transport Vehicle Act.

  • The Toyota HiAce Wide Super Long Body (Well Cab) with its spacious interior
  • 4WD drivetrain + LSD (a device that stabilizes power delivery), ideal for safe driving in bad weather and on rough roads
  • Suspension system that controls the vehicle's natural frequency and amplitude
  • A seating arrangement that allows passengers to board comfortably even when the vehicle is fully loaded
Attendant seat with yellow grab handles and wheelchair securement space

Comparison of Vehicles Used for Airport Transfers for Wheelchair Users

Let’s compare Wheelchair Accessible Private Transfer —specifically, BridgeMAITWheelchair Accessible Private Transfer —with the standard vans Wheelchair Accessible Private Transfer. However, we have excluded Universal Design "UD" Taxi (JPN Taxis) from this comparison.

  • Vehicle Profiles for Comparison
Comparison CriteriaBridgeMAIT vehicleStandard HiAceStandard Caravan
Base vehicleToyota HiAce 200 Series
(Well Cab)
Toyota HiAce 200 Series
Nissan Caravan E26 Series
(Chair Cab)
Body DimensionsWide, Super Long, High RoofStandard width, long, high roofStandard Width, Super Long, High Roof
Interior Area約7.3㎡約4.6㎡約5.3㎡

Safe Driving Performance for Wheelchair Users

  • Wheelchair users sit higher inside the vehicle than typical passengers, and because they are supported by the mechanical structure of the wheelchair between themselves and the vehicle body, they are more sensitive to the instability the vehicle experiences on the road surface than typical passengers.
  • In particular, when driving on expressways in adverse weather conditions—such as rain, snow, or strong winds—drivers may feel anxious or stressed unless they can keep the vehicle as stable as possible. There are limits to what a driver’s skill and attention alone can achieve.
  • BridgeMAITEquipped with a 4WD drivetrain, an LSD mechanism to stabilize traction, and tires with excellent water drainage, this vehicle features a rugged and safe driving design that sets it apart from standard vans.
Comparison CriteriaBridgeMAIT vehicleStandard HiAceStandard Caravan
Off-Road Capability in Adverse Weather and Rough TerrainDesigned for inclement weather and rough terrain (4WD)No action required (2WD)No action required (2WD)
Drive StabilizationAdvantageous in low-traction conditions (torque-sensing LSD)No modification (open differential)No modification (open differential)
Tire CharacteristicsHigh Load Capacity + DrainageHigh Load Capacity + Cost-EffectivenessHigh Load Capacity + Cost-Effectiveness
Straight-Line Stability and Crosswind Stability ControlRear StabilizerNo action takenNo action taken
Safety SummaryDesigned to be less susceptible to adverse weather and road conditions, providing a stable ride on the highwayA design that is susceptible to adverse weather and poor road conditions, causing anxiety when driving on the highwayA design that is susceptible to adverse weather and poor road conditions, causing anxiety when driving on the highway

Functionality as an airport shuttle vehicle for wheelchair users

  • It is essential to safely and promptly assist wheelchair users—who are often exhausted from long flights—onto the train and securely fasten their wheelchairs. Furthermore, even when passengers are carrying a large amount of luggage, there must be sufficient space on board for everyone, including wheelchair users, to relax comfortably.
  • BridgeMAITThe vehicle has an interior area that is at least 2 square meters larger than that of a standard van, and the area for the wheelchair lift platform and the boarding/alighting area for accompanying passengers is also at least 20 percent larger.
  • Unless specifically requested in advance, we make every effort to avoid carrying large items such as stretchers, oxygen tanks, and specialized medical equipment. Instead, we prioritize items that general travelers typically need—such as space for large suitcases, 100V/220V power outlets, and electronic devices—to enhance the vehicle’s functionality.
Comparison CriteriaBridgeMAIT vehicleStandard HiAceStandard Caravan
Number of passengers2 people in wheelchairs
4 people who can walk
2 wheelchair users
7 people who can walk
2 wheelchair users
8 people who can walk
Cargo area:
(excluding the seating area)
Approx. 2.1 m³
18 extra-large suitcases
Approx. 0.8 m³
6 extra-large suitcases
Approx. 0.7 m³
7 extra-large suitcases
Wheelchair lift platform area約1.1㎡約0.8㎡約0.6㎡
Area of the Tour Guide Boarding/Alighting Area約1.6㎡約1.3㎡約1.1㎡
Side step area約0.3㎡約0.2㎡約0.1㎡
Power Supply2000W (100V/220V)
No limit on continuous use
Less than 1000W (100V)
Continuous use restricted
Less than 1000W (100V)
Continuous use restricted
Information technology equipmentCeiling Monitor
Free Wi-Fi
In-car Public Address Microphone
Free Wi-Fi onlyFree Wi-Fi only
Considerations for LivabilityMinimizing onboard equipment to prioritize passenger spaceOnboard equipment is encroaching on passenger spaceOnboard equipment is encroaching on passenger space
Summary of FeaturesBaggage loading and unloading, as well as passenger boarding and deplaning, are quick and efficient
The aircraft has a high baggage capacity
Baggage loading and unloading, as well as passenger boarding and disembarking, are within acceptable limits
Baggage capacity is low
Baggage loading and unloading, as well as passenger boarding and disembarking, are within acceptable limits
Baggage capacity is low
A spacious interior featuring a wheelchair-accessible area and seating for four people who can walk
2000W sine-wave inverter unit for in-cabin AC 100V/220V power supply
Wheelchair securement devices with retractable hooks built into the floor
Retractable side step deployed at the sliding door for ambulatory passengers
Cabin seating layout: space for two wheelchairs (or one stretcher) and three passenger seats

Living Spaces for Wheelchair Users

  • It goes without saying that wheelchair users experience greater physical strain and stress from the vehicle’s up-and-down, side-to-side, and jolting movements than regular passengers do.
  • People with conditions such as spinal cord injuries—where high levels of vibration acceleration place a significant strain on the body—must exercise particular caution when driving on highways. The energy generated by road bumps is nearly double at highway speeds of 80 km/h or higher compared to typical urban driving speeds of 60 km/h or less.
  • BridgeMAITWith the aim of reducing the physical strain on wheelchair users during high-speed driving, the vehicle’s suspension system and interior space have been completely redesigned from those of a standard van. The suspension system has been optimized through a comprehensive analysis of factors such as spring rates, shock absorber damping rates, frame torsional rigidity, tire pressure, and maximum load capacity.
Comparison CriteriaBridgeMAIT vehicleStandard HiAceStandard Caravan
A sense of openness in the roomRemoving the second-row seats creates a much more spacious feelThere's no sense of openness because there are so many seatsThere's no sense of openness because there are so many seats

(converted value per seat)
約1.4㎥約0.7㎥約0.8㎥
Roll SuppressionRear Stabilizer InstallationNo action takenNo action taken
Upward-Strike BufferShock Absorber ReplacementNo action required (for cargo)No action required (for cargo)
Softness and SmoothnessReplacing Leaf SpringsNo action required (for cargo)No action required (for cargo)
Summary of ComfortSpacious interior
Smooth ride with minimal vibration
Passenger car-like ride
Cramped living spaces
Bounce and roll
Ride quality of commercial trucks
Cramped living space
Front-to-back pitch and roll
Ride quality of commercial trucks
Upgraded leaf springs and shackles for improved ride comfort
Front shock absorber with damping optimized for ride comfort

BridgeMAIT vehicles are,

  • Safe Driving Performance for Wheelchair Users
  • Functionality as an airport shuttle vehicle for wheelchair users
  • Living Spaces for Wheelchair Users

Our design prioritizes the needs of wheelchair users, aiming to make airport transfers and long-distance travel with heavy luggage more comfortable and safe.

BridgeMAIT 
3-23-43 Mutsukawa, Minami-ku, Yokohama, Kanagawa 232-0066